Our Commitment
Your satisfaction is our utmost priority.
Certified Organic
OrganicUK dates are 100% organic, and in compliance with EU regulations 834/2007 and 889/2008.
All products have been produced, inspected, and certified by registered certification bodies including the CCPB, BRCGS Food Safety Global Standard, Japanese Agricultural Standard (JAS), USDA Organic, and the Organic Soil Association. OrganicUK is also certified Vegan.
Fair Trade
OrganicUK’s partner farms are owned and run by their Jordanian owners, who are OCCJO members. This helps to ensure that our farmers, workers, their families, and local communities in Jordan reap the rewards of their hard work. It also means that the supply chain from date garden to table is as short as possible.
By creating a more direct relationship between our local producers and international retailers, we ensure that it is a fair trade. As a result, our growers are able to produce the highest quality organic fruit and sell them at an affordable price, so that everyone can enjoy our delicious, nutritious, completely healthy Medjool dates.
Sustainability
OrganicUK, working with our farming partners, is truly a model of successful and sustainable organic agriculture in Jordan, with every member committed to preserving the land for future generations, and to providing consumers with a completely natural, healthy and organic fruit at a fair price.
As part of our sustainability efforts, OrganicUK conducts and supports a number of activities to support its farming partners’ operations, including training, quality control, administrative, sales, marketing, and export activities.
Our Guarantee
We strive to deliver an exceptional product and impeccable service every time. In the event that we fail to meet your expectations, or you feel that we have let you down, please let us know.
All your purchases are covered under our no quibbles guarantee. In the unlikely event that you are not completely satisfied, simply contact us so we can arrange for an exchange or full refund. In addition, if there are mistakes in your order, we promise to put them right as soon as humanly possible.
Our customer service team is ready to help with any circumstance arising. We aim to build strong relationships with our customers and to have their full confidence, and you can expect a prompt, helpful and friendly response to your queries.